Terms of Service

About these terms

These terms cover your use of the Margin Notes Tutoring website and coaching service. By requesting access or booking sessions, you agree to them. They are short on purpose. Read them once and ask us if anything is unclear at [email protected].

Access

You get access by completing the access-request form. Our coordinator reviews it, matches you with a coach in your subject area and sets up your account. Keep your login details to yourself, because your account holds your drafts and session notes and you are responsible for activity on it. If you think someone else has used it, tell us straight away.

Academic integrity

We coach. We do not write your dissertation, and we will not produce work for you to submit as your own. Sessions cover planning, structure, argument, methodology, referencing and how to respond to supervisor comments. Your university's rules on academic conduct apply to you, and you are responsible for following them, including any rules about declaring outside support.

Acceptable use

Please do not:

• ask a coach to write assessed work on your behalf
• upload material you have no right to share, such as another student's work
• share session recordings or coach feedback publicly without permission
• try to access other users' accounts or interfere with the site
• use the service to harass or abuse our coaches or staff

We may suspend or close an account that breaks these rules.

Your work stays yours

Everything you upload or write in your workspace remains your property. You give us permission to store it and to let your coach read it, only so that we can provide the service. When you close your account, that permission ends, subject to the retention period in our privacy policy.

Suggestions and drafts you receive

Coaches may suggest a chapter outline, mark up a paragraph, propose a milestone plan or draft an example sentence to show a point. Treat all of this as a starting point. You review it, decide what to keep and rewrite it in your own voice before anything goes near your submission, and the final decisions about your dissertation are always yours and your supervisor's. Our feedback is not a prediction of your mark.

Availability

We aim to keep the site and video sessions running smoothly, but we cannot promise uninterrupted access. Maintenance, provider outages or connection problems can happen, often at the worst moment in late April. If a session is disrupted, we will work with you to rearrange it. Session times and any fees are confirmed when you book.

Liability

We provide coaching with reasonable care and skill. We are not responsible for your academic results, for decisions made by your university, or for losses caused by events outside our control. Nothing in these terms limits rights you have under UK consumer law.

Changes to these terms

We may update these terms. If a change matters to how you use the service, we will tell you by email before it takes effect, and continuing to use the service after that means you accept the new version.

Contact

Email [email protected] or write to us at 74 The Green. These terms are governed by the law of England and Wales.