Privacy Policy
Last updated
Who we are
Margin Notes Tutoring runs online one-to-one coaching for university students and adult learners, with a focus on dissertations from proposal to submission. This policy explains what we collect, why, and what you can ask us to do with it. Our postal address is 74 The Green and you can reach us at [email protected].
What we collect through the access-request form
When you ask for a place, the form collects the details we need to match you with a coach:
- your name and email address
- your university, course and year of study
- your subject area and dissertation topic, if you have one yet
- your submission deadline and any milestones your department has set
- anything else you choose to tell us in the free-text box
Please leave out anything you would rather a coach did not read. We do not need medical details or other sensitive information to plan your sessions.
What you store in your account
Once you start coaching, you may upload or write things into your workspace: draft chapters, literature review notes, methodology outlines, reading lists, session notes and your milestone plan. That material belongs to you. We hold it so your coach can read it before a chapter feedback call and so you can pick up where you left off after the Easter break or a busy marking week.
How we use your information
We use your information to provide the service to you and for nothing beyond that. In practice this means matching you with a coach, building a milestone plan around your university's deadline, arranging sessions, giving feedback on the work you share and answering your questions. We may email you about your own sessions and account. We do not sell your data. We do not use your drafts to train software or share them with other students.
Who can see it
Your coach and our coordinator can see what you share, because they need it to do their jobs. We also use a small number of service providers for hosting, video calls and email, and they handle data only on our instructions. We will disclose information if the law requires it.
How long we keep it
We keep your account and stored work while you are coaching with us. After your coaching ends, we keep it for a reasonable period in case you return for a resubmission or a later project, and then delete it. You can ask us to delete it sooner at any time.
Cookies
Our site uses cookies. Our cookie policy explains which categories we use and how to manage them.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that is wrong or out of date
- delete your data
- restrict or object to how we use it
- send your data to you in a portable format
Just email us. If you are unhappy with how we have handled your data, you can also complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, though we would like the chance to put it right first.
Changes and contact
We may update this policy when our service changes, and the current version will always be on this page. Questions? Write to [email protected] or to 74 The Green.